If you have already planned to buy our products, or have already purchased our products, please take a closer look at what services we can provide you.

-The first thing to do when you receive the goods:

please check whether the package is intact, whether the Hair Systems you received is what you ordered, if our staff sends you the wrong Hair Systems, please do not use it, and contact us in time, we will Replace the right Hair Systems for you for free.

-How long is our return and exchange time?

The service life of different products is different. You can consider whether to return or exchange within 7 days after you receive the package, but please be sure to keep the Hair Systems in good condition, which will not affect our second sale, because you will not Love a "new" Hair Systems that's already been used by someone else, right?


If the Hair Systems is what you ordered, but you don't like it?

We will replace the new product for you, but you may need to bear the additional shipping cost.

If you have trimmed your Hair Systems and haven't used it yet, accept to return or not?

We are sorry to tell you that we can't handle returns for you, but we can assist you to change the Hair Systems.



Full refund or

Free replacement

Partial refund or paid replacement

non-refundable but paid repair

Wrong order/

Quality problem





Dislike but NO quality problem




Trimmed or Used








Quality problems: Including severe hair loss, damaged net bottom, wrong color, insufficient hair length, etc., but intentional damage is excluded.

If you feel satisfied with your shopping, we sincerely invite you to leave valuable suggestions for other guests, and we will provide you with shopping vouchers, because good deeds should be rewarded.

During use, if you have any troubles about the Hair Systems, you can also consult our staff at any time, we will contact you within 24 hours.